Unified Communications as a Service Market By Component (Telephony, Unified Messaging, Conferencing, Collaborative Platform and Application), By Deployment Model (Managed Service, Hosted/Cloud Service), By Organization Size (Large Enterprises, Small and M

Unified Communications as a Service Market By Component (Telephony, Unified Messaging, Conferencing, Collaborative Platform and Application), By Deployment Model (Managed Service, Hosted/Cloud Service), By Organization Size (Large Enterprises, Small and Medium Enterprises), By Industry Vertical (Media and Entertainment, BFSI, IT and Telecom, Healthcare, Automotive and Transportation, Others): Global Opportunity Analysis and Industry Forecast, 2021-2031
Unified communications as a service includes a number of elements, including hardware, software, and services, to improve business communication and broaden the range of communication devices. It also includes components that enable instant messaging (IM), internet protocol (IP) telephony, audio, and video convergence, unified messaging (integrated email, short message service (SMS), fax, and voice mail), location-independent collaboration, user mobility, call control, and information sharing. Furthermore, it focuses on enhancing users’ communication experience, improving collaboration, increase productivity, reducing communication-related costs like travel to meetings, reduce hardware costs, and support remote workers.

Increase in demand for a 5G high-speed network and surge in the trend of bring your own device (BYOD) and mobility are driving the growth of the market. In addition, the growth in migration from legacy systems to cloud-based communication services are fueling the growth of unified communication as a service market. However, security concerns and interoperability issues associated with the system and the high initial cost of unified communication as a service limit the growth of the market. Conversely, the rise in integration of advanced technologies in unified communication as a service is anticipated to provide numerous opportunities for the expansion of the market during the forecast period.

The global unified communications as a service market is segmented into component, delivery model, organization size, industry vertical, and region. By component, the market is divided into telephony, unified messaging conferencing, and collaboration platforms, & application. By delivery model, it is classified into managed services and cloud services. By organization size, it is categorized into large enterprises and small & medium-sized enterprises. By industry vertical, it is fragmented into media and entertainment, BFSI, IT and telecom, healthcare, automotive & transformation, and others. Region-wise, it is analyzed across North America, Europe, Asia-Pacific, and LAMEA.

The global unified communications as a service market are dominated by key players such as Avaya, Inc., BroadSoft, Inc, 8x8, Inc, Cisco Systems, Inc., Genesys, Microsoft Corporation, Mitel Networks Corp., NEC Corporation, RingCentral, Inc., and Zoom Video Communications, Inc. These market players have adopted various strategies to increase their market penetration and strengthen their position in the industry.

KEY BENEFITS FOR STAKEHOLDERS

The study provides an in-depth analysis of the global unified communications as a service market forecast along with the current & future trends to explain the imminent investment pockets.
information about key drivers, restraints, & opportunities and their impact analysis on global unified communications as a service market trends is provided in the report.
Porter’s five forces analysis illustrates the potency of the buyers and suppliers operating in the industry.
The quantitative analysis of the market from 2022 to 2031 is provided to determine the market potential.

Key Market Segments

By Component

Telephony
Unified Messaging
Conferencing
Collaborative Platform and Application

By Deployment Model

Managed Service
Hosted/Cloud Service

By Organization Size

Large Enterprises
Small and Medium Enterprises

By Industry Vertical

Media and Entertainment
BFSI
IT and Telecom
Healthcare
Automotive and Transportation
Others

By Region

North America
U.S.
Canada
Europe
UK
Germany
France
Italy
Spain
Rest of Europe
Asia-Pacific
China
India
Japan
Australia
South Korea
Rest of Asia-Pacific
LAMEA
Latin America
Middle East
Africa
Key Market Players
Zoom Video Communications, Inc.
Microsoft Corporation
Mitel Networks Corp.
Avaya Inc.
Genesys
8x8, Inc.
Google LLC (Alphabet)
Cisco Systems Inc.
NEC Corporation
RingCentral, Inc.

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