"Outcomes as a Service" Is Top of Mind for Digital-Native Companies

"Outcomes as a Service" Is Top of Mind for Digital-Native Companies

This IDC Perspective describes the "outcomes as a service" model as well as related trends supported by data collected as part of IDC's October 2021 Future of Digital Innovation survey. "IDC survey research indicates that digital-native organizations are interested in new business models built around delivering an outcome as a service," said Nancy Gohring, research director for IDC's Future of Digital Innovation Agenda Program. "Drivers include the ability to deliver new capabilities and increased margins."

Please Note: Extended description available upon request.