Customer Experience Management

Customer Experience Management

Global Customer Experience Management Market to Reach $31.2 Billion by 2030
In the changed post COVID-19 business landscape, the global market for Customer Experience Management estimated at US$12 Billion in the year 2022, is projected to reach a revised size of US$31.2 Billion by 2030, growing at aCAGR of 12.7% over the period 2022-2030. Solutions, one of the segments analyzed in the report, is projected to record 10.6% CAGR and reach US$17.2 Billion by the end of the analysis period. Taking into account the ongoing post pandemic recovery, growth in the Services segment is readjusted to a revised 15.9% CAGR for the next 8-year period.

The U.S. Market is Estimated at $3.3 Billion, While China is Forecast to Grow at 17.4% CAGR
The Customer Experience Management market in the U.S. is estimated at US$3.3 Billion in the year 2022. China, the world`s second largest economy, is forecast to reach a projected market size of US$7.3 Billion by the year 2030 trailing a CAGR of 17.4% over the analysis period 2022 to 2030. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at 7.7% and 10.5% respectively over the 2022-2030 period. Within Europe, Germany is forecast to grow at approximately 9.2% CAGR.Select Competitors (Total 108 Featured) - AdobeAmperityAvayaClarabridgeIbmInmomentManthanMedalliaMindtouchMixpanelPlease note: Reports are sold as single-site single-user licenses. Electronic versions require 24-48 hours as each copy is customized to the client with digital controls and custom watermarks. The Publisher uses digital controls protecting against copying and printing is restricted to one full copy to be used at the same location.

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