Channel Partner Participation in the Cloud Supply Chain in the United Arab Emirates, 2023

Channel Partner Participation in the Cloud Supply Chain in the United Arab Emirates, 2023

This Market Perspective looks in detail at cloud-related developments in the channel partner ecosystem in the United Arab Emirates (UAE). It provides a perspective on the market opportunity for cloud and highlights the capabilities channel partners need to meet the evolving requirements of organizations in the country. The report leverages IDC's recent CIO and channel partner surveys, primary research, and discussions with distributors, systems integrators, VARs, technology vendors, and hyperscalers."Channel partners in the UAE should prioritize investments in cloud advisory and managed services across public and private cloud infrastructure-, platform-, and software-as-a-service deployments to elevate their role in the market and to build longer-term relationships with customers. This will also help them drive recurring services revenue and ensure more sustainable and predictable financial outlooks. Additionally, given increasing customer concerns about cloud cost management and optimization, channel partners should invest in building FinOps tools and services capabilities as an integral part of their services strategies. These efforts will solidify channel partners' positions across their customer bases." — Associate Research Director Melih Murat, IT services and software (META), IDC

Please Note: Extended description available upon request.